Legal information
Privacy policy
What personal data we process when you use this website, for what purpose, on what legal basis, for how long and what rights you have, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). This is a translation: in the event of any discrepancy, the Spanish version prevails.
Last updated: 6 October 2026
Data controller
- Controller: CARPIO AITANA S.L.U., which uses the trade name DIGITEX
- Tax ID (NIF): B54972013
- Registered office: Passeig Pla de Garaita, local 32, 03530 La Nucía (Alicante), España
- Phone: +34 696 48 89 26
- Email for any privacy matter: infomonver@gmail.com
We do not have a data protection officer because our activity does not require one, but you can write to us at that address for anything you need.
What data we process and why
We only process the data you give us and the minimum needed for the website to work securely. These are the details of each processing activity:
| Purpose | Data | Legal basis | Retention | Recipients |
|---|---|---|---|---|
| Studying and replying to your quote request and, if you ask, sending you a proposal | Name, company, email, phone, how you prefer to be contacted and what you tell us about your project | Taking pre-contractual steps at your request (art. 6.1.b GDPR) | 12 months from the last contact if no order is placed. If one is placed, the legal periods: 6 years (Commercial Code) and 4 years (tax law) | Hosting provider and email provider |
| Replying to your contact message | Name, email, phone (if you give it) and message | Pre-contractual steps (art. 6.1.b) if you ask about our services; legitimate interest in assisting those who write to us (art. 6.1.f) otherwise | 12 months from our reply | Hosting provider and email provider |
| Following up the proposal you asked for | Those in your request | Legitimate interest in handling the relationship you started (art. 6.1.f) | Same period as the request | Email provider |
| Assisting you on WhatsApp if you decide to write to us | Your number, profile name and messages | Pre-contractual steps (art. 6.1.b) or legitimate interest (art. 6.1.f) | For as long as the business conversation lasts and, at most, 12 months | WhatsApp (Meta), which also processes the data as controller of its own service |
| Protecting the forms against automated submissions and abuse | An encrypted identifier of your IP (a hash with a secret key that does not reveal the IP) and date. In addition, Google reCAPTCHA analyses technical data about your browser and your interaction with the page (IP, browser type, movements and timings) to work out whether the form is being sent by a person | Legitimate interest in the security of the service (art. 6.1.f) | Anti-spam counters: 24 hours. The identifier stored with your request: the same period as the request. Google keeps reCAPTCHA data according to its own policy | Hosting provider and Google (reCAPTCHA) |
| Measuring visits to the website, only if you accept analytics cookies | Browsing data: pages viewed, time, source of the visit, device, browser and approximate location, linked to a cookie identifier | Your consent (art. 6.1.a), which you can withdraw at any time from “Cookie settings” | The retention period set in Google Analytics, at most 14 months; the cookies, 2 years | Google (Google Analytics) |
| Keeping the server secure | IP, date, page visited and browser in the server’s technical logs | Legitimate interest in the security of the website (art. 6.1.f) | The hosting provider’s log rotation period | Hosting provider |
We do not ask for special categories of data (health, beliefs, etc.). Please do not include them in your project description: if a project involves them, we will handle them separately and with the necessary safeguards.
We do not build profiles or make automated decisions about you. We do not sell or share your data.
We will not send you marketing communications or newsletters unless you expressly ask us to.
Who else has access to your data
Only the providers we need to deliver the service, who process the data on our instructions:
- Web hosting and database: Dinahosting S.L., with servers in Spain.
- Email: Google LLC (Gmail), where we receive notifications of new requests and reply to you.
- Anti-spam protection of the forms: Google (reCAPTCHA v3), which checks that the form is being sent by a person.
- Visit measurement: Google Ireland Ltd. (Google Analytics), only if you accept analytics cookies.
- Messaging: WhatsApp Ireland Ltd. (Meta), only if you choose to write to us on WhatsApp.
Apart from these cases, we will only disclose your data when required by law (for example, to the tax authorities or to the courts).
International transfers
Google and Meta may process data in the United States. These transfers are covered by the EU-US Data Privacy Framework, to which both companies have signed up, and by the standard contractual clauses approved by the European Commission.
Your rights
At any time you can exercise your right of:
- Access: find out whether we process your data and obtain a copy.
- Rectification: correct inaccurate or incomplete data.
- Erasure: ask us to delete it when it is no longer needed.
- Objection: object to processing based on our legitimate interest.
- Restriction: ask us to keep the data without using it while a complaint is being resolved.
- Portability: receive the data you gave us in a commonly used format.
Write to us at infomonver@gmail.com stating which right you wish to exercise. If we have reasonable doubts about your identity, we will ask for the minimum needed to verify it. We will reply within one month, which may be extended by two further months if the request is complex; in that case we will let you know within the first month.
Visit measurement is based on your consent: you can withdraw it at any time from “Cookie settings”, without affecting processing carried out before.
If you believe we have not handled your rights properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es), calle Jorge Juan 6, 28001 Madrid.
Security
We protect your data with appropriate technical and organisational measures: encrypted connection (HTTPS) across the whole website, IP stored only as an encrypted identifier, access to the internal panel with an encrypted password and lockout after failed attempts, backups and error logs with no personal data.
Changes to this policy
If we change how we process your data, we will update this page and its date. If the change is significant and we have your email because of an ongoing request, we will let you know.